Frequently Asked Questions

What services don’t you provide?

Please note our cleaning service does not cover the following areas:

  • Biohazard scenarios (including mold, bodily fluids, and pest infestations).

  • Delicate item cleaning, such as chandeliers and art.

  • Internal cleaning of machines (like laundry or kitchen appliances, and industrial equipment).

  • Concurrent service with other providers.

  • Dormitories and Greek houses.

  • Extensive junk removal or hoarding situations.

  • Intense scrubbing of painted walls, to prevent damage.

  • Medical or hospital-grade sanitation.

  • Outdoor spaces and external items.

  • Carpet steaming or shampooing.

  • Situations posing safety risks.

  • Operations without essential utilities (water, electricity, etc.).

  • High cleaning beyond the reach of a two-step ladder (extendable tools used for higher dusting).

  • External cleaning (windows, patios, garages).

  • Wet-wiping of light bulbs and sensitive electrical items.

  • Grout/Tile revitalization

Do you need to supply any cleaning materials?

We come fully equipped with all necessary high-quality cleaning supplies, products, and equipment to ensure an exceptional cleaning experience. However, should you have a specific preference or requirement for certain materials, we are more than happy to accommodate and use your provided items.